Customer Care

Shipping Policy

Last updated: June 11, 2026

Supported Markets

KENSYDE currently supports shipping to the United States, United Kingdom, Germany, and France. Available shipping options and charges are shown during checkout.

Order Processing

Orders normally ship within 1-2 business days after order confirmation. Orders placed on weekends or holidays begin processing on the next business day.

Delivery & Tracking

Delivery timing depends on the destination and carrier. When tracking is available, it will be sent to the email address used for the order. Carrier delays may occasionally affect estimated delivery dates.

Shipping Information

Please review the recipient name, shipping address, postal code, and contact details before placing your order. Contact us as soon as possible if an address correction is needed.

Questions

Please email support@kensyde.com with your order number for shipping support.